Introduction
Welcome to Matbakh! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website or use our services, in compliance with Turkish data protection laws, including the Law on the Protection of Personal Data (KVKK).
Who We Are
Matbakh is a Persian food restaurant operated by Tehroon Holding. Our website address is www.matbakhtehroon.com. If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
Information We Collect
Personal Information
When you visit our website or place an order, we may collect the following personal information:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely by third-party payment providers)
Non-Personal Information
We may also collect non-personal information automatically when you interact with our site, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages visited on our site
- Date and time of your visit
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you regarding your order
- Improve our website and services
- Send promotional emails (only if you opt-in)
Non-personal information is used to analyze site traffic, improve site performance, and understand user preferences.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and provide personalized content. You can control or delete cookies through your browser settings.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners to facilitate our services, such as payment processors, delivery services, and IT support, under strict confidentiality agreements.
Compliance with Turkish Data Protection Law (KVKK)
In accordance with the Law on the Protection of Personal Data (KVKK) in Turkey, you have the following rights:
- To learn whether your personal data is processed
- To request information regarding your processed personal data
- To learn the purpose of processing and whether they are used in line with this purpose
- To know the third parties to whom your personal data is transferred
- To request correction of your personal data if it is incomplete or inaccurately processed
- To request deletion or destruction of your personal data under certain conditions
- To object to any unfavorable outcome by analyzing your processed data exclusively through automated systems
- To claim compensation for damages arising from the unlawful processing of your personal data
To exercise any of these rights, please contact us at [email protected].
Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data, but cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to the processing of your personal data
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Matbakh
Tehroon Holding
Email: [email protected]